FS Mobile Recording Issues & Costs Uncovered

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With regulatory bodies like the UK’s Financial Services Authority contemplating changes to the compliance landscape by lifting exemptions in areas such as mobile phone recording – what challenges do financial services firms face and how best can they be overcome? For those firms operating on a global basis this becomes a more complex problem with disparity in regulation governing this area evident across different EU countries.

This white paper commissioned by Business Systems provides market insight into the implications of mobile phone recording and the associated costs and issues involved. Including commentary from the FSA and a review of the Committee of European Securities Regulators (CESR) consultation paper and subsequent responses on this topic, this paper provides a balanced view of the rationale and benefits associated with mobile phone recording versus the cost and available technology deployment options.

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